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Urgent Care and Emergency Services
What is the difference between urgent and emergency? Patients in need of urgent care are suffering from injuries or illnesses that are not life-threatening. Emergency care is needed for injuries and illnesses that could be life threatening. At Lakewood, we also consider conditions which are extremely painful, even if not life-threatening, an emergency.
Does Lakewood offer both types of care? We offer both urgent and emergency care, however we are NOT a 24-hour facility and do not have specialists here at Lakewood. We can treat some emergency patients here and stabilize some for transport to a larger facility. We recommend other pets go straight to a larger facility. These 24-hour facilities are in Charlottesville, Richmond, or Northern Virginia so we encourage owners to call us so we can help triage your pet and direct you to the most appropriate facility for your pet’s needs.
URGENT SYMPTOMS - These patients should generally be seen in the next 1-2 days. If your pet is ever struggling to breathe, weak, not able to stand, or crying or yelping in pain, they should be seen immediately.
EMERGENCY SYMPTOMS - These pets should be seen immediately/today.
If you think your pet may have ingested a potentially poisonous substance, please call the ASPCA Animal Poison Control Center (APCC)* at 888-426-4435 right away. The APCC is your best resource for any animal poison-related emergency and they are available 24 hours a day, 365 days a year.
You may also contact the Pet Poison Hotline* at 855-764-7661.