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WE ARE OPEN
HOWEVER DUE TO CONCERN FOR THE HEALTH OF OUR STAFF, CLIENTS, AND COMMUNITY
WE HAVE INSTITUTED A DROP-OFF/DRIVE-UP POLICY
Please read below:
UPDATED MAY 11, 2020
Dear Valued Clients,
Due to concerns about the novel coronavirus and COVID-19, Lakewood Animal hospital is taking additional precautionary measures to keep our staff, doctors, patients, and clients safe, while continuing to provide essential patient care. As of Monday March 16th, we have adopted a curbside protocol for all patient visits which will only allow hospital personnel and patients inside our building.
*NEW CLIENTS will be sent a link via email and/or text to the Client Registration and Hours Disclosure forms on our website. Both forms need to be completed and submitted prior to a clinical staff member starting the appointment over the phone. If you have trouble viewing/completing these please call us prior to arrival.
*SURGICAL PATIENTS will be sent a link via email and/or text to the Anesthetic and Surgical Consent form on our website. This form needs to be completed and submit prior to admission for surgery.
Requests for prescription refills and pet diets will be handled in a similar manner. We ask that clients remain in your vehicle and call our office letting us know that you have arrived in the parking lot. We will take payment over the phone and bring the items directly to your vehicle.
We apologize for any inconvenience this may cause and we thank you for your patience during this temporary change in protocol.
Thank you for respecting the health of our staff and remembering that our masks protect you and your mask protects us!
The Doctors and Staff of Lakewood Animal Hospital